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PAL Airlines Contact Us

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Our Cargo team is looking forward to assisting you. However, due to reduced hours of operation, we are experiencing higher than normal wait times. For the fastest service, please email the appropriate PAL Airlines Cargo Station. For emergencies or after hours, please contact our Customer Service Department at 1-888-345-0444. We apologize for the delays and appreciate your patience while we work to assist you as quickly as possible.

Keep in touch! To obtain an estimate, track a package, or arrange a pickup or delivery (St. John’s, Goose Bay & Wabush only) of your item(s), please contact the appropriate PAL Airlines Cargo Station.

Head Office: St. John’s, NL

Tel: (709) 576-1887
Toll Free: (888) 839-1999
Fax: (709) 576-3087
E-Mail: cargo@palairlines.ca
Address:
Hangar #4 RCAF Road
St. John’s International Airport
Hours of Operation:
Monday to Friday: 8:00am - 5:30pm
Saturday and Sunday: Closed

Blanc-Sablon, PQ

Tel: (709) 931-2305 / (418) 461-2040
Fax: (418) 461-2238
E-Mail: csr.ybx@palairlines.ca
Address: Main Terminal
Hours of Operation:
Monday: 12:30pm - 4:30pm
Tuesday and Wednesday: Closed
Thursday: 12:30pm - 4:30pm
Friday and Saturday: Closed
Sunday: 10:00am - 2:30pm

Churchill Falls, NL

Tel: (709) 925-3303
Fax: (709) 925-3306
E-Mail: csr.zum@palairlines.ca
Address: Main Terminal
Hours of Operation:
Monday: Closed
Tuesday: 9:30am - 2:00pm
Wednesday: Closed
Thursday: 9:30am - 2:00pm
Friday, Saturday and Sunday: Closed

Deer Lake, NL

Tel: (709) 635-2360
Fax: (709) 635-7335
E-Mail: csr.ydf@palairlines.ca
Address: Main Terminal
Hours of Operation:
Monday to Friday:
7:00am - 10:00am/2:00pm - 5:00pm
Saturday and Sunday: Closed

Gander, NL

Tel: (709) 256-1162
Fax: (709) 651-3638
E-Mail: csr.yqx@palairlines.ca
Address: Main Terminal
Hours of Operation:
Monday, Wednesday, and Friday: Closed
Tuesday and Thursday:
7:30am - 10:30am/2:00pm - 5:00pm
Saturday & Sunday: Closed

Goose Bay, NL

Tel: (709) 896-3474
Fax: (709) 896-3798
E-Mail: goosebaycargoDL@onepal.com
Address: 1 Centralia Drive; Goose Bay, Labrador
Hours of Operation:
Monday to Friday: 7:00am - 5:00pm
Saturday and Sunday: Closed

Greater Moncton, NB

Tel: (709) 576-1887
Fax: (709) 576-3087
E-Mail: cargo@palairlines.ca
Address:
Xtreme Cold Storage (XCS)
999 Aviation Ave. Dieppe, NB
E1A 9S5
Hours of Operation:
Monday to Friday: 7:30am - 3:30pm
*Please note Dangerous Goods cannot be accepted at this location until further notice

Montreal, PQ

Tel: (514) 631-1240 Press 1 for operations
Fax: (514) 631-5763
Address:
Worldwide Flight Service (CAS)
2200 Ave Reverchon, Dorval, PQ
Hours of Operation:
Monday to Sunday: 8:00am - 6:00pm
*Please note Dangerous Goods cannot be accepted at this location until further notice

Sept-Iles, PQ

Tel: (418) 962-1222 / (866) 962-0380
Fax: (418) 962-4493
E-Mail: csr.yzv@palairlines.ca
Address:
1000 boul. laure est
Sept Iles, PQ
Hours of Operation:
Monday: 8:00am - 4:00pm
Tuesday, Wednesday and Thursday: 8:00am - 1:00pm
Friday: 8:00am - 4:00pm
Saturday: Closed
Sunday: 11:00am - 2:00pm

St. Anthony, NL

Tel: (709) 454-3889
Fax: (709) 454-2258
E-Mail: csr.yay@palairlines.ca
Address:
P. O. Box 758
St. Anthony, NL
Hours of Operation:
Monday and Thursday:
9:00am - 6:00pm
Sunday: 8:30am - 4:00pm

Wabush, NL

Tel: (709) 282-5013
Fax: (709) 282-5012
E-Mail: wabushcargogroup@palairlines.ca
Address: Main Terminal
Hours of Operation:
Monday: 8:00am - 4:00pm
Tuesday: 8:00am - 6:00pm
Wednesday: 8:00am - 2:00pm
Thursday: 8:00am - 6:00pm
Friday: 8:00am - 4:00pm
Saturday: Closed
Sunday: 12:00pm - 4:00pm